Where AI creates value: three indicators to look for in a process
High volumes, rework and knowledge concentrated in a few individuals: how to identify the steps where intervention delivers measurable results.
Read the articleResearch, field insights and analysis on AI in business processes and products.
High volumes, rework and knowledge concentrated in a few individuals: how to identify the steps where intervention delivers measurable results.
Read the articleWhether enhancing an existing service or launching a new one: how to validate an idea before writing a single line of code.
AI features embedded in business software are often enabled by default. The questions to ask about data, vendors and accountability.
A user-tested prototype communicates what to build more effectively than a requirements document.
A strategic recommendation is credible only when its author has no stake in the work that follows.